Privacy Policy —
ClickBet88 Data Practices

ClickBet88 ("ClickBet88", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access and use the ClickBet88 platform at clickbet88.cam ("Platform"). This Privacy Policy ("Policy") sets out in detail how ClickBet88 collects, processes, stores, uses, shares, and protects the personal data of players and visitors ("you", "your", "User") in connection with their use of the Platform and all associated services.

This Policy is prepared in compliance with internationally recognised data protection principles, including those aligned with the General Data Protection Regulation (GDPR) framework and Malaysia's Personal Data Protection Act 2010 (PDPA) where applicable. By accessing the Platform, registering an account, making a deposit, or otherwise engaging with ClickBet88's services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, device identifiers, and behavioural data.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, ClickBet88.
• "Data Processor" means any third-party entity that processes Personal Data on behalf of ClickBet88 pursuant to a written agreement.
• "Consent" means a freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their Personal Data.
• "KYC" (Know Your Customer) means the mandatory identity verification process through which ClickBet88 verifies the identity, age, and residence of registered players, typically involving submission of a MyKad or passport copy.
• "Cookie" means a small text file placed on a user's device by a website in order to store information about that user's browsing activity and preferences.

The Data Controller responsible for your Personal Data in connection with the ClickBet88 Platform is ClickBet88, operating the Platform at clickbet88.cam under international gaming licensing. ClickBet88 determines the purposes and means by which your Personal Data is collected and processed.

For all data protection enquiries, subject access requests, and rights-related communications, please contact us at [email protected] or via our 24/7 live chat. We aim to respond to all data-related requests within 30 calendar days of receipt.

ClickBet88 collects the following categories of Personal Data in connection with its services:

ClickBet88 collects Personal Data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or submitting any form on the Platform.
• Automated technical collection: Data collected automatically when you access the Platform, including device identifiers, IP address, browser fingerprint, session data, and interaction logs via cookies and similar tracking technologies.
• Payment providers: Transaction confirmation data and payment method details received from integrated Malaysian payment gateways including GrabPay, Touch 'n Go eWallet, Boost, DuitNow, FPX, and bank transfer services (Maybank, CIMB, Public Bank, RHB, Hong Leong).
• Third-party verification services: Identity and fraud-check data received from KYC verification partners and AML screening service providers.
• Customer communications: Data generated through your interactions with our 24/7 live chat support and email correspondence to [email protected].

ClickBet88 processes your Personal Data for the following purposes:

• Account management: Creating, maintaining, and administering your registered Account, including authentication and security.
• Service delivery: Enabling access to sports betting markets (Liga Super Malaysia, EPL, UFC, and others), live casino games, and slot games on the Platform.
• Payment processing: Facilitating MYR-denominated deposits and withdrawals via your chosen payment method, and maintaining accurate transaction records.
• Identity and age verification (KYC): Confirming that all players are aged 21 years or older and are who they claim to be, in compliance with our licensing obligations and responsible gambling commitments.
• Fraud prevention and AML compliance: Monitoring transactions and account activity for suspicious patterns, potential money laundering, unauthorised account access, and other prohibited conduct.
• Responsible gambling monitoring: Tracking behavioural indicators that may suggest problem gambling, and applying self-imposed limits, cooling-off periods, or self-exclusions where requested or required.
• Customer support: Responding to enquiries, resolving disputes, and maintaining records of support interactions for quality assurance and compliance purposes.
• Legal and regulatory compliance: Meeting obligations under our international gaming licence, applicable anti-money laundering frameworks, and data protection legislation.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the performance, features, and user experience of the Platform.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have explicitly opted in to receive such communications.

ClickBet88 relies on the following legal bases when processing your Personal Data:

• Contractual necessity: Processing required to perform the contract between ClickBet88 and the Player — including account creation, payment processing, KYC verification, and service delivery.
• Legal obligation: Processing required to comply with applicable anti-money laundering laws, international gaming licensing obligations, and data protection regulations.
• Legitimate interests: Processing for fraud prevention, security monitoring, responsible gambling oversight, and platform analytics — where our legitimate interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for optional marketing communications and certain cookie-based tracking technologies, where we have obtained your freely given, specific, and informed consent prior to processing.

ClickBet88 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share your Personal Data only in the following circumstances and only to the extent strictly necessary:

• Payment service providers: Personal and financial data shared with Malaysian payment gateways (GrabPay, Touch 'n Go eWallet, Boost, DuitNow, FPX, and linked banks) solely for the purpose of processing your transactions.
• KYC and identity verification partners: Identity documents and verification data shared with certified third-party KYC service providers to fulfil age and identity verification obligations.
• AML screening providers: Financial transaction data processed by third-party anti-money laundering screening services to detect and prevent financial crime.
• Game content providers: Anonymised or pseudonymised session and gameplay data may be shared with certified game providers (e.g., RNG-certified casino game suppliers) to maintain game integrity and technical operations.
• Legal and regulatory authorities: Personal Data may be disclosed to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by law, valid legal process, or pursuant to our gaming licence obligations.
• Corporate transactions: In the event of a merger, acquisition, or restructuring of ClickBet88, Personal Data may be transferred to a successor entity, subject to equivalent privacy protections being maintained.

All third-party Data Processors engaged by ClickBet88 are bound by written data processing agreements requiring them to process Personal Data only on our documented instructions, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection law.

The ClickBet88 Platform uses cookies and similar technologies (including local storage and session storage) to operate effectively, enhance your experience, and maintain security. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These enable login session management, security token validation, and core navigation. These cookies cannot be disabled without impairing basic Platform functionality.
• Functional cookies: Remember your preferences such as language settings, deposit method preferences, and display options to provide a more personalised experience across sessions.
• Analytics cookies: Collect anonymised or pseudonymised data about how users interact with the Platform — including page views, session duration, and navigation paths — to support ongoing performance improvement. These are only activated with your consent.
• Security and fraud prevention cookies: Assist in detecting and preventing suspicious activity, multiple account creation, and unauthorised access attempts.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use core Platform features including login and payment processing. Consent for optional analytics cookies can be withdrawn at any time by adjusting your browser or device settings.

ClickBet88 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licensing obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active Account relationship with ClickBet88, plus a minimum of five (5) years following Account closure, in compliance with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of seven (7) years from the date of each transaction, in line with standard financial compliance obligations.
• KYC documentation: Retained for a minimum of five (5) years following Account closure or the date of the last transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date of each interaction, or longer where subject to an active dispute or regulatory enquiry.
• Marketing preferences: Retained until you withdraw consent or for a maximum of three (3) years following your last engagement with a marketing communication, whichever comes first.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

ClickBet88 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ClickBet88 Platform.
• Encrypted storage of sensitive data at rest, including KYC documents and financial records.
• Two-factor authentication (2FA) available for all registered accounts.
• Role-based access controls limiting internal staff access to Personal Data strictly on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified security professionals.
• Automated real-time monitoring for anomalous access patterns and potential data breach indicators.
• Strict vetting and contractual obligations imposed on all third-party Data Processors with access to player data.

In the event of a Personal Data breach that poses a risk to your rights and freedoms, ClickBet88 will notify the relevant regulatory authority within 72 hours of becoming aware of the breach, and will inform affected individuals without undue delay where required by applicable law.

Subject to applicable data protection law and any overriding legal obligations (such as AML record-keeping requirements), you have the following rights in relation to your Personal Data held by ClickBet88:

• Right of access: You have the right to request confirmation of whether ClickBet88 processes your Personal Data and, if so, to receive a copy of that data along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete Personal Data held about you. You may update certain account details directly through your Account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent — subject to overriding retention obligations under law or licensing requirements.
• Right to restriction of processing: You may request that ClickBet88 restricts the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or have objected to processing pending verification of legitimate grounds.
• Right to data portability: Where processing is based on your consent or a contract and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your Personal Data where it is based on legitimate interests, including profiling for marketing purposes. You may opt out of marketing communications at any time by contacting support.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact us at [email protected] or through the 24/7 live chat. We will respond to all verified requests within 30 calendar days. We may request proof of identity before processing any rights request to protect against unauthorised disclosure.

As ClickBet88 operates under international gaming licensing and uses globally distributed infrastructure and third-party service providers, your Personal Data may be transferred to and processed in countries outside Malaysia. Such transfers may include KYC verification processing, cloud hosting infrastructure, and AML screening services.

Where Personal Data is transferred outside Malaysia, ClickBet88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which applies under Malaysian PDPA principles and applicable international data protection frameworks. These safeguards may include standard contractual clauses, adequacy determinations, or binding corporate rules with our Data Processors.

The ClickBet88 Platform is strictly intended for persons aged 21 years or older. ClickBet88 does not knowingly collect Personal Data from individuals under the age of 21. All registrations are subject to mandatory KYC age verification using a valid Malaysian MyKad or passport.

If ClickBet88 becomes aware that Personal Data has been collected from an individual who is under 21 years of age, we will take immediate steps to close the relevant Account, delete the associated Personal Data, and return any deposited funds in accordance with our Terms & Conditions. If you believe that a minor has accessed or registered on our Platform, please contact us immediately at [email protected].

ClickBet88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or licensing requirements. The most current version of this Policy will always be available on the Platform at clickbet88.cam/privacy-policy, with the "Last updated" date revised accordingly.

Where amendments are material — meaning they significantly affect your rights or how your Personal Data is processed — ClickBet88 will notify registered players via email to the address on file and/or by a prominent notice on the Platform, at least 14 days prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy. If you do not agree with the amendments, you must close your Account before the effective date.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the ClickBet88 data protection team through the following channels:

• Email: [email protected] — for data subject access requests, erasure requests, and formal data protection enquiries. Response target: within 30 calendar days.
• Live Chat: Available 24/7 on the Platform. For general privacy questions and account-level data queries. Average first response under 3 minutes.

When submitting a data subject rights request, please clearly state the nature of your request and provide sufficient identifying information (such as your registered email address and account username) to allow us to verify your identity and locate your data efficiently. We will not process rights requests that we cannot verify.